How do I contact ASUS Canada?
John Hall
Updated on February 28, 2026
How do I contact ASUS Canada?
Support for All Products: 1-888-606-2787
How long does Asus RMA take?
About 5 business days for actual repairs and shipping, factor in 1-2 weeks depending on your location.
How do I return my Asus laptop?
To do so, you’ll need to request an RMA (Return Merchandise Authorization) number by: Logging in to your account as a member. Calling ASUS customer service. Asking for help via live chat….Member Returns
- Log in to your account.
- Navigate to Order Details.
- Select the item(s) you wish to return.
- Submit your request.
How do I claim my Asus warranty?
How To Claim Your ASUS Warranty Over the Phone
- Call 1-888-678-3688.
- Inform the customer care agent that you wish to claim a warranty.
- Tell them about the issues your product is experiencing.
- Provide them with the purchase and warranty info.
- Follow further instructions.
What is RMA number in Asus?
Return Materials Authorization
In order to continue with an RMA (Return Materials Authorization) for out of warranty repair services, a Diagnostic Fee is required to be paid in advance prior to sending in your product based on your product type.
How do I repair my Asus?
Please visit to start the Online Repair Request.
What does Asus RMA mean?
In order to continue with an RMA (Return Materials Authorization) for out of warranty repair services, a Diagnostic Fee is required to be paid in advance prior to sending in your product based on your product type. The Diagnostic Fee is non-refundable, and does not cover the actual cost of repair.
How do I get an RMA number?
Follow these steps to obtain an RMA number:
- Complete the RMA Request form.
- You will receive an email confirming receipt of the request and containing a Technical Support Ticket number.
- After approved by our support team, you will receive an email containing the RMA number and instructions on how to return the camera.
Does ASUS pay for RMA shipping?
In order to continue with an RMA (Return Materials Authorization) for out of warranty repair services, a Diagnostic Fee is required to be paid in advance prior to sending in your product based on your product type. The fee does include 2-way shipping for your convenience.
How do I RMA my laptop?
Performing a web search for the name of the manufacturer and “RMA” will often get you to the right place. You’ll need to either fill out an RMA form on the manufacturer’s website or call the phone number for the warranty repair/replacement/RMA department.
What is RMA number in ASUS?
Is ASUS is a Chinese company?
ASUS is a Taiwan-based, multinational computer hardware and consumer electronics company that was established in 1989. Dedicated to creating products for today’s and tomorrow’s smart life, ASUS is the world’s No. 1 motherboard and gaming brand as well as a top-three consumer notebook vendor.
How do I Return my Asus product to the repair center?
Once you have completed the form, you will receive an email with your RMA instructions and RMA checklist form that will need to be included with your returned ASUS product. Please be sure to read the documents thoroughly for important information prior to returning your ASUS product to our repair center.
Which Asus products are eligible for instant RMA?
Instant RMA will be provided for ASUS products that are In-Warranty and are manufactured in the North America region (United States and Canada only).
How do I contact Asus customer service?
Please use MyASUS app or the self-service support links located on our website to chat with a representative for assistance during this time. We apologize for any inconvenience this may cause, and we appreciate your patience during this time. For any inquiries, please utilize the ASUS Customer Service chat feature found on the website.